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Overview
Wireless
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& Deployment
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Planning
Server
Install/Management
Wireless
Handheld Training
Billing
& Asset Management
Help
Desk and Support


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Wireless Handheld
Training
You invest in a wireless program in order to increase the productivity
of your mobile workforce. But users who don’t understand the
full functionality of their handhelds aren’t getting the most
out of your investment.
A well trained end-user community allows you to maximize the benefits
of your wireless program. You’ll see increased productivity
and efficiency from your end users, while reducing the burden of
routine support requests on your IT department.
Karbon Managed Wireless provides both onsite and online end user
training for our enterprise clients.
Training includes device set-up and functionality, conceptual understanding
of wireless synchronization, and advanced capabilities. We’ll
take your end users step-by-step through device functions including:
Device Configuration
Software Installation
Synchronization with Desktop
Backup and Restore
Setting Profiles
Wireless Email Functionality
Wireless Web
Phone Functionality
Address Book and Calendar We can also customize end-user training
to include any back office systems integrated into your wireless
program or third party applications deployed in the field.
Onsite Training
Karbon Managed Wireless representatives are available for comprehensive
onsite training of your end-user population.
Online Training
Enterprise clients can access in depth, step-by-step tutorials that
guide users through handheld specific functionality. Tutorials are
customizable to the individual client's requirements. |

Contact our professional services team today about our Managed
Wireless Program:



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