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Services
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Billing & Asset Management
Our support team will work closely with your program managers to ensure that your program runs cost efficiently. We will make recommendations when new rate plans become available, verify that lines are set up under optimal plans, and reassign returned working hardware to other users in your program. We’ll work with our network affiliates to coordinate new activations, cost center transfers, plan changes, line terminations, and to ensure that billing information is kept up to date. Karbon Managed Wireless will create customized monthly billing reports that can include the following specifications: •Summary level reporting of monthly recurring charges, handset and accessory purchases and repair and replacement costs•Recurring monthly costs for each active voice/data plans grouped by cost center or department •Detailed breakdown of Wireless device and accessory purchases grouped by cost center or department •Repair/replacement costs grouped by cost center or department •Addition and deactivation of lines, changes to monthly services plans grouped by cost center or department Billing data can also be accessed by approved managers through the administrative interface of the Billing and Asset Management Web Portal. Karbon Managed Wireless also offers advanced Billing Verification Services to our clients. These services consolidate dissimilar billing data and bill formats from various service providers to a common bill repository for analysis and management review, systematically examine bills for errors, credits, refunds, and accuracy, and ensure that monthly telecommunications bills match client contracts. |
Contact our professional services team today about our Managed Wireless Program:
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